These Terms and Conditions govern your use of the 365pk platform — including all casino games, sports betting, account registration, deposits, withdrawals, and promotional offers. Please read this document carefully before using any part of the 365pk service.
Key Principles
Before diving into the full legal text, here is a plain-English summary of the six major areas these 365pk Terms and Conditions address.
You must be 21 years of age or older to register and use 365pk. Only one account per person is permitted. Identity verification is mandatory before withdrawals are processed.
All transactions on 365pk are processed in PKR through approved local channels including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank. No conversion fees are applied by the platform.
All promotional offers on 365pk come with specific wagering requirements and time limits. Bonuses may not be withdrawn as cash until qualifying conditions are met in full.
365pk provides deposit limits, session time reminders, cooling-off periods, and permanent self-exclusion. Gambling is restricted to adults aged 21 and above on this platform.
You are solely responsible for maintaining the confidentiality of your 365pk login credentials. Sharing your account, password, or access details with any third party is strictly prohibited.
365pk operates under internationally certified RNG standards. Collusion, match-fixing, use of automated betting software, or any form of fraudulent activity results in immediate account closure.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "User", "you") and 365pk ("the Company", "the Platform", "we", "us"). By completing the registration process on 365pk, making a deposit, placing a bet, or accessing any game or service offered on the platform, you unconditionally accept these Terms in full.
These Terms apply to all products and services offered by 365pk, including but not limited to live casino games, slot machines, sports betting, cricket betting, crash games, virtual games, promotional offers, and customer support interactions. Use of the 365pk platform constitutes acceptance regardless of whether you have read this document, so we strongly encourage you to read it in full before proceeding.
These Terms should be read alongside the 365pk Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and the platform.
You must be a minimum of 21 years of age to register and use the 365pk platform. This age restriction applies to all users regardless of their location. 365pk reserves the right to request documentary proof of age at any time, including but not limited to a copy of your Computerised National Identity Card (CNIC) or passport. Any account found to belong to a player under the age of 21 will be immediately suspended, the balance forfeited, and the matter may be referred to the relevant authorities.
Each individual is permitted to hold only one active account on 365pk. Creating multiple accounts — whether using the same identity, different identities, or shared device details — constitutes fraud under these Terms. Where duplicate accounts are identified, 365pk will close all accounts associated with that individual, void any pending bets or bonus balances, and may permanently ban the player from the platform.
When registering your 365pk account, you are required to provide accurate, complete, and up-to-date personal information. This includes your full legal name as it appears on your CNIC, a valid Pakistani mobile number, and a current email address. Providing false, misleading, or incomplete registration information is a breach of these Terms and may result in account suspension without prior notice.
It is your responsibility to ensure that accessing and using the 365pk platform is legal under the laws of the jurisdiction in which you are located. 365pk makes no representations as to the legality of its services in any specific location. Players from jurisdictions where online gaming is prohibited by law access the platform at their own risk and are solely responsible for compliance with local regulations.
Your 365pk username and password are personal to you. You are solely responsible for maintaining the confidentiality of your login credentials. 365pk will never ask for your password via email, live chat, or any other channel. If you believe your account has been accessed without your authorisation, you must contact 365pk support immediately at [email protected].
You must not share your 365pk account with any other person. You must not allow any third party to place bets, make deposits, or access your account on your behalf. Any activity conducted through your account — whether authorised by you or not — remains your sole responsibility until the point at which you formally notify 365pk of a security breach.
365pk operates a Know Your Customer (KYC) verification process in line with international anti-money laundering obligations. Before processing any withdrawal, 365pk will require you to submit identity verification documents. Acceptable documents include a copy of your CNIC (front and back), proof of address (utility bill or bank statement not older than three months), and where required, proof of the payment method used for deposits. Failure to complete KYC verification will result in withdrawal requests being placed on hold until the process is completed satisfactorily.
365pk accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following locally supported payment methods: JazzCash, EasyPaisa, HBL (Habib Bank Limited), UBL (United Bank Limited), and Meezan Bank. All transactions are conducted directly in PKR — there are no currency conversion charges applied by the platform.
All deposits made to your 365pk account must originate from a payment method registered in your own name. Third-party deposits — funds sent from a payment account belonging to another person — are not permitted and will be flagged during the KYC review process. 365pk reserves the right to return such deposits and suspend the account pending investigation.
Withdrawal requests submitted to 365pk are reviewed and processed within the timeframes indicated in the cashier section of your account. JazzCash and EasyPaisa withdrawals are typically processed within a few hours of approval. Bank transfers to HBL, UBL, and Meezan Bank are generally completed within one business day during standard banking hours. 365pk does not guarantee specific processing times, as delays may occur due to payment provider maintenance windows or bank processing schedules outside of 365pk's control.
Minimum and maximum withdrawal amounts are displayed in the cashier section of your 365pk account and may be updated from time to time. VIP players may be subject to enhanced withdrawal limits as part of their tier benefits. Any withdrawal request exceeding standard limits may require additional verification documentation before processing is approved.
An account is considered inactive if no login, deposit, withdrawal, or bet has been recorded for a continuous period of twelve (12) months. 365pk reserves the right to apply a monthly account maintenance fee to inactive account balances after the inactivity threshold has been reached. Prior notification will be sent to the registered email address on file before any maintenance fee is applied.
All bonuses, free spins, cashback offers, reload bonuses, and promotional credits offered by 365pk are subject to specific terms, including wagering requirements, minimum odds restrictions, time limits, and eligible game criteria. These specific terms are published on the relevant promotion page within your 365pk account and form part of this overall agreement.
Bonus funds credited to your 365pk account must be wagered a specified number of times before they become eligible for withdrawal. The applicable wagering multiplier is stated on each individual promotion. For example, a 20x wagering requirement on a Rs.1,000 bonus means you must place qualifying bets totalling at least Rs.20,000 before the bonus amount can be converted to withdrawable cash.
365pk actively monitors for signs of bonus abuse, including but not limited to: creating multiple accounts to claim the same offer more than once, using low-risk betting strategies specifically designed to clear wagering requirements without genuine gameplay risk, and coordinating with other players to exploit promotional structures. Where bonus abuse is identified, 365pk reserves the right to void the bonus balance, reverse associated winnings, and close the account.
365pk reserves the right to amend, suspend, or permanently withdraw any promotional offer at any time without prior notice. Where a promotion is withdrawn while a player is in the process of meeting wagering requirements, any bonus balance accumulated up to the point of withdrawal will be assessed on a case-by-case basis by the 365pk support team.
Each game available on the 365pk platform is governed by its own individual rules, which are accessible within the game interface. It is the player's responsibility to read and understand these rules before placing any bets. In cases of any conflict between in-game rules and these Terms, these Terms shall take precedence unless otherwise explicitly stated.
All sports betting markets on 365pk — including PSL cricket, international cricket, football, and UFC — are governed by the specific sport rules published in the sportsbook section of the platform. Bets placed on suspended or cancelled markets will be voided and the stake returned to your 365pk wallet. In-play bets are accepted at the platform's discretion and may be suspended during live events at any time.
In the event of a technical disconnection during gameplay, 365pk's servers will record the last confirmed state of your game session. Where a disconnection occurs mid-round in a live casino game or slot, the outcome will be determined by the server-side record. 365pk is not liable for losses arising from internet connectivity issues on the player's side.
In the unlikely event of a game malfunction, software error, or technical fault that affects the outcome of a game round, 365pk reserves the right to void the affected game round and return stakes to all participating players. Winnings generated as a direct result of a documented system malfunction are not valid and will not be credited or paid out.
The following activities are strictly prohibited on the 365pk platform and will result in immediate account suspension, termination, and potential legal action:
365pk is committed to providing a safe, fair, and responsible gaming environment for all players in Pakistan. Gambling is intended to be an enjoyable recreational activity — these tools exist to keep it that way.
Any 365pk player may request a temporary or permanent self-exclusion at any time. During a self-exclusion period, your account will be locked and you will not be able to log in, deposit, or place bets. To activate self-exclusion, contact the 365pk support team at [email protected]. Permanent self-exclusion requests are irreversible.
Players can set daily, weekly, or monthly deposit limits and loss limits directly within their 365pk account settings. Once set, limits can only be increased after a mandatory cooling-off period has elapsed — this prevents impulsive decisions made during a session from circumventing the protection you have put in place for yourself.
365pk allows players to configure session time reminders that display elapsed play time at regular intervals. Session time limits can also be set, after which your account will automatically log out regardless of ongoing gameplay. These tools are available at no cost in your account settings and are strongly encouraged for all regular players.
If you believe you or someone close to you may have a problem with gambling, we strongly encourage seeking assistance from a qualified professional organisation. Please review our dedicated Responsible Gaming page for more information and resources.
All content on the 365pk platform — including but not limited to the 365pk brand name, logo, website design, game interfaces, graphics, software code, text, imagery, and audio — is the intellectual property of 365pk or its licensed content partners. You are granted a limited, non-transferable, non-exclusive licence to use the platform for personal, non-commercial gaming purposes only.
You may not copy, reproduce, distribute, publicly display, modify, or create derivative works from any 365pk platform content without prior written authorisation from the Company. Unauthorised use of 365pk's intellectual property will be subject to legal action.
To the maximum extent permitted by applicable law, 365pk shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of — or inability to use — the platform. This includes but is not limited to losses arising from:
365pk's maximum aggregate liability to any player under these Terms shall not exceed the total deposits made by that player in the thirty (30) days immediately preceding the event giving rise to the claim.
365pk reserves the right to update, amend, or replace any part of these Terms and Conditions at any time. Where material changes are made, 365pk will notify registered players by email to the address on file or through a prominent notice on the platform. Your continued use of 365pk following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the platform and request account closure.
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction under which 365pk holds its international gaming licence. Any disputes arising out of or in connection with these Terms that cannot be resolved through the 365pk internal complaints procedure will be subject to the exclusive jurisdiction of the competent courts of the applicable licensing jurisdiction.
Players in Pakistan acknowledge that online gambling is subject to evolving regulatory frameworks and agree to use the 365pk platform in compliance with all applicable local laws and regulations relevant to their jurisdiction.
If you have questions about these Terms and Conditions, wish to raise a complaint, or need to contact the 365pk support team for any other reason, you may reach us through the following channel:
Email: [email protected]
Support Hours: 24 hours a day, 7 days a week — including during PSL match days and public holidays in Pakistan.
365pk aims to acknowledge all written complaints within 24 hours and to provide a full resolution within 5 business days. Where a complaint requires escalation to our licensing authority, you will be informed of this step in writing.
Now that you have reviewed the Terms and Conditions, you know exactly where you stand. 365pk is a transparent, internationally licensed platform built for Pakistani players — PKR deposits, live casino, cricket betting, and 24/7 support.